FAQs
Shipping & Orders
Where do you ship within Australia?
We currently ship Australia-wide.
How long does delivery take?
Most Australian orders are delivered within 2–7 business days depending on location.
How much is shipping?
Shipping costs are calculated at checkout based on order weight and destination.
Do you offer free shipping?
Free shipping may apply during special promotions or on qualifying orders.
Tea & Ingredients
Where is your tea sourced from?
Our teas are sourced directly from Sri Lanka, home of world-renowned Ceylon tea.
Is your tea packed in Australia?
No. Our teas are grown, blended, and packed at origin in Sri Lanka to preserve freshness and authenticity.
What makes Ceylon tea different?
Ceylon tea is known for its bright flavour, smooth finish, and clean taste compared to heavier or more bitter teas.
Do your teas contain additives or sugar?
No added sugar. Our teas are crafted to highlight natural flavour and aroma.
Are your flavoured teas naturally blended?
Yes. Our flavoured teas are carefully blended with natural ingredients including spices, fruits, herbs, and botanicals.
Is your green tea bitter?
No. Lakdiva Ceylon Green Tea is smooth, clean, and refreshing with a light finish.
Brewing & Storage
How should I brew your tea?
Use 1 teaspoon per cup and steep:
- Black Tea: 3–4 minutes
- Green Tea: 2–3 minutes
Adjust to personal preference.
How should I store the tea?
Store in a cool, dry place away from heat, moisture, and direct sunlight.
Brand & Trust
Why choose Lakdiva Tea?
Lakdiva focuses on authentic Ceylon tea sourced and packed in Sri Lanka. We prioritize freshness, carefully crafted blends, and premium tea experiences.
What makes Lakdiva different from supermarket tea?
Our teas are packed closer to origin for better freshness, richer aroma, and a more authentic Ceylon tea experience.
Support & Policies
What if my order arrives damaged?
Please contact us with your order details and photos, and we’ll help resolve the issue as quickly as possible.
How can I contact Lakdiva Australia?
You can reach us through our website contact form, email, or social media channels.